Customers Services (689) 87 78 27 37

Frequently Asked Questions



Here are some of the more commonly asked questions about our Activities and business.

Hopefully, these will help you with your planning.

If you still have more questions, feel free to contact us

✿ Do you accept american dollars and what's the exchange rate ?

Yes, our exchange rate is based on the Bank of French Polynesia.

✿ How far in advance do we need to book to assure a tour spot ?

The earlier the better, especially during high season. (May to September)

✿ What is your reservation policy ?

We ask for a credit card number and expiration date to hold reservation, but payment should be cash upon arrival.
We will charge 20 % if the tour is cancelled less than 24 hours before date of departure.

If you don't want to pay cash, you can paid via Paypal or by credit card

✿ Do the prices include taxes ?

Yes, all taxes are included in all tour prices listed on the site! ( 5% )

✿ Do you do group prices ?

Yes, send us an email for details Here

✿ Are you insured ?

Yes

✿ Are your boats covered ?

Yes, ALL our boats are covered to protect us from the sun's strong rays- including the Boston Whalers and the Cap Camarat !

✿ Do you pick up in the hotels, or on Vaitape dock ?

Either one, depending on your hotel location, we'll pick you up in our air-conditioned bus or by boat if your hotel is located on a motu.